Help & Support

How can we support you today?

Whether you're facing a technical challenge or just want to learn more about our features, our team is here to help.

Help Center

Detailed guides & articles

Status Page

Live system performance

Coming soon

Community

Join the conversation

Coming soon

Integrations

Connecting your apps

Send us a message

Typical response time: Under 2 hours

Frequently Asked Questions

How do I install the browser extension?
You can install the EdithPro extension directly from the Chrome Web Store. Once installed, pin it to your toolbar for quick access to screen recording and capture tools.
Is there a limit on recording duration?
Free accounts have a 5-minute limit per recording. Pro users enjoy unlimited recording time and higher resolution options.
Can I edit my videos after recording?
Currently, you can trim your videos and add basic overlays. We are working on a full-featured AI editor that will be available soon.
How do I share my recordings?
After finalizing a recording, a unique sharing link is generated automatically. You can copy this link and send it via email, Slack, or any other platform.
Do you offer team workspaces?
Yes! EdithPro for Teams allows you to share a common library, collaborate on videos, and manage permissions for your entire organization.

Direct Contact

Email us at

support@edithpro.app

Live Chat

Available 24/7 for Pro

Still have questions?

Join our monthly webinars or book a direct demo with our product specialists to master video messaging.